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RESUME


SPECIALTY

Technical Writing, Documentation, Communications, Content Development, Project Management, Business Process Analysis, Localization, Application Development, Training, Information Technology, Web Development


WORK EXPERIENCE

Senior Technical Writer
Western Digital Corporation | Irvine, CA USA | December 2017 to Current

Senior Technical Writer
MFour Mobile Research, Inc. | Irvine, CA USA | March 2017 to December 2017

Staff Technical Writer
QLogic Corporation | Aliso Viejo, CA USA | August 2014 to February 2017

Software Specification Writer
Telogis, Inc | Aliso Viejo, CA USA | October 2012 to August 2014

Support Services Technical Writer
Broadcom Corporation with the GDR Group | Irvine, CA USA | November 2007 to October 2012

Technical Writer & Documentation Specialist
NTI Corporation | Irvine, CA USA | December 2005 to November 2007

Transfer Link Mentor
University of California Riverside | Riverside, CA USA | June 2003 to March 2005


PUBLISHING TOOLS AND APPLICATIONS

Adobe Acrobat Adobe Acrobat Microsoft Visual Studio Microsoft Visual Studio
Adobe Dreamweaver Adobe Dreamweaver Microsoft Word Microsoft Word
Adobe FrameMaker Adobe FrameMaker Google Drive Google Drive
Adobe InDesign Adobe InDesign Google Docs Google Docs
Adobe Photoshop Adobe Photoshop Google Sheets Google Sheets
Adobe RoboHelp Adobe RoboHelp Google Slides Google Slides
MapCap Flare MapCap Flare Balsamiq Mockups Balsamiq Mockups
Microsoft Access Microsoft Access Help & Manual Help & Manual
Microsoft Excel Microsoft Excel NetBeans NetBeans
Microsoft HTML Help Workshop MS HTML Help Workshop Qt Assistant Qt Assistant
Microsoft Lync Microsoft Lync phpMyAdmin phpMyAdmin
Microsoft Outlook Microsoft Outlook LucidChart LucidChart
Microsoft PowerPoint Microsoft PowerPoint Confluence Confluence
Microsoft Visio Microsoft Visio Slack Slack


PROGRAMMING LANGUAGES

Took courses in the following languages:

ASP.NET/MVC CSS Java HTML Unix/Linux
PHP & CMS/WordPress C# JavaScript MySQL/SQL Visual Basic

EDUCATION

Bachelor of Science in Business Administration, March 2005
University of California Riverside


CERTIFICATES

Network Administrator Certificate, August 2015
Saddleback College, Mission Viejo, CA USA

Applications Developer Certificate, December 2014
Saddleback College, Mission Viejo, CA USA

Technical Writing Certificate, March 2008
University of California Riverside Extension Center


GROUPS AND MEMBERSHIPS

  • Member of Society for Technical Communications (STC)
  • Member of STC Orange County Chapter (OCSTC)
  • Member of Phi Theta Kappa Honor Society

VOLUNTEER ACTIVITIES

  • Blanket Making for YANA Cancer Comfort
  • Brown Bag Brigade
  • Hearts for Hearts Foundation Medical Supply Packing
  • Back to School Backpack Build
  • MIFE Beach Clean Up
  • Rise Against Hunger

AWARDS AND RECOGNITIONS

  • Shodan, Shito-Ryu Karate-Do Genbu-Kai International
  • Yondan, Batto-Do Rengo-Kai Toyama Ryu International
  • Sandan, Kobudo Rengo-Kai Alliance International
  • Dean's List - Saddleback College, 2014-2015
  • Dean's List - Riverside Community College, 2000-2001


Sofia Fernandez

Technical Writer and Documentation Specialist