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    Check out my new Services page

Bridging the gap in communications
Bridging the gap in communication

My vision is to bridge the gap in communication by providing professional documentation services

Analyzing and documenting business processes
Building sustainable competitive advantage

My mission is to help individuals and businesses sustain competitive advantage by optimizing their service and product documentation

Developing and managing information technology
Creating service, product, and process awareness

My speciality includes Software Documentation, Business Process Workflows, Support Services, and more


Thank you for visiting my website! The purpose of this website is to share some of my work as an IT enthusiast, and a Technical Writer. I would also like to offer my technical writing services online. So whether you have a product, service, or a specific document that needs to be created or edited, I would be more than happy to review, quote and process your request. Learn more about me and my work on the following pages:


As a Technical Writer for more than 10 years, I offer several technical writing services to help support, develop, and maintain your documentation needs. The following are some of the technical writing services I offer:

  • Document Creation
  • Document Editing
  • Document Review
  • Document Conversion
  • Template Creation
  • Diagram & Workflow Creation
  • And more...

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Feel free to contact me if you have any inquiries about the following:

  • Availability Inquiry
  • Consulting
  • Freelance Opportunity
  • Portfolio Request
  • Questions/Comments
  • Service Quotes
  • Sponsorship

You can also reach me at

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Sofia Fernandez

Technical Writer & Documentation Specialist